Effective Date: November 8, 2021
1. Information We Collect
1.1 Personal Information You Provide
We only collect Personal Information when you request information from us, or sign up for newsletters or other materials. We may collect Personal Information through various forms and in various places throughout the Site, including account registration forms, "contact us" forms, user complaint submissions, or when you otherwise interact with us. Such data fields include, but may not be limited to:
- Email Address
1.2 Information We Collect As You Access and Use Our Site
a) Generally. In addition to any Personal Information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit the Site ("Non-Personal Information"). Non-Personal Information may include the browser that you are using, the URL that referred you to our Site, and how and when you use the Site. We may use Non-Personal Information for various reasons, such as providing and enhancing the Site for you and other users. In addition, we may collect your IP address or other unique identifier that identifies the device from which you access the Site. This identifier is a number that is automatically assigned to your device and which our computers use to identify you and your device.This information may be non-identifying or may be associated with you. If we associate any Non-Personal Information or information that identifies your device with your Personal Information, we will treat it as Personal Information.
Our cookie data retention periods vary based on the type of cookie. A "session cookie" collects and stores information about your interactions with our Site and is deleted after you close your browser. A "persistent cookie" saves information about you for longer periods of time, such as your registration ID and login password for future logins to our Site. The retention periods for persistent cookies vary and are dependent on the purpose of the cookie collection. If you are concerned about your cookies, you can delete cookie data as described below.
c) Web Beacons. Small graphic images or other web programming code called web beacons may be included in our Site. The web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Web beacons or similar technologies help us better manage content on our Site by informing us what content is effective, count users of the Site, monitor how users navigate the Site, count how many e-mails we sent that were actually opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons to our customers' Personal Information.
d) Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. We may use embedded scripts in providing the Site. If we do, the code is temporarily downloaded onto your device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.
1.3 Information Third Parties Provide About You. We may, from time to time, supplement the information we collect about you through our Site with outside records from third parties in order to provide the Site to you, enhance our ability to serve you and to tailor our content to you. Any such third party communications must comply with applicable law.
2. How We Use The Information Described in This Policy
2.1 To Provide the Site. We use the Personal Information about you to communicate with you in response to your inquiries. We may communicate with you by email, telephone, or SMS or text message (with your consent), in accordance with your requests.
2.2 IP Address. We may use your Internet Protocol (IP) address to administer our Site. Your IP address is used to help identify you, but contains no Personal Information about you.
3. How and When We Disclose User Information to Third Parties
3.2 Subsidiaries, Affiliates, and Business Partners. We may share Personal Information with our subsidiaries, affiliates, and certain business partners for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
3.3 Third Parties Providing Services on Our Behalf. We use third party companies and individuals to facilitate our service, provide or perform certain aspects of the services on our behalf to host the Site, design and/or operate the Site’s features, track the Site’s analytics, provide customer support, perform technical services, or perform other administrative services. We may provide these vendors with access to User Information as permitted by, and in accordance with, applicable law. We will enter into special contracts with such vendors strictly limiting the vendors’ ability to use and disclose Personal Information and requiring the use of certain security measures by the vendors.
3.4 Administrative and Legal Reasons. If we receive requests for information from, or are obligated to supply information to government and law enforcement officials and private parties in regards to enforcing and complying with the law and in connection with private law suits, we will disclose User Information to these parties as we reasonably determine is necessary to comply with applicable law. For example, we may disclose User Information: (i) to satisfy any applicable law or regulation, subpoenas, governmental requests, regulatory compliance obligations, or legal process; (ii) to protect and/or defend our policies; (iii) to protect the safety, rights, property or security of the Company, our Site or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and/or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
3.5 Business Transfer.We may, to the extent permitted by law, share all User Information with our subsidiaries and affiliates for internal, business related (non-marketing) purposes. We also reserve the right to disclose and transfer all User Information: (i) to a subsequent owner, co-owner or operator of the Service; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process, all to the extent permitted by law.
4. Retention of User Information
We will store User Information for as long as we need it to provide you our Site, to serve the purpose(s) for which your personal information was processed, as necessary to comply with our legal and regulatory obligations, resolve disputes, to enforce our agreements, to conduct research as permitted by applicable law, and for other business reasons consistent with applicable law.
5. Children's Information
Our Service is not directed to nor intended for minors. As such, we do not knowingly collect Personal Information from anyone under the age of 18. If we discover that we have collected Personal Information from a person under 18, we will promptly remove such information from our databases. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us.
6. How We Protect Your Information
User Information is stored within our databases using industry-standard, commercially reasonable security practices and procedures, such as encryption, firewalls and SSL (Secure Socket Layers).However, as effective as such technology and efforts may be, no security system is infallible and impervious from attack or hacking. Therefore, we cannot guarantee the security of our databases, nor can we guarantee that User Information won't be intercepted while being transmitted to us over the Internet or wireless communication, or accessed when stored on our or our service providers' servers and any information you transmit to us, you do at your own risk.
7. Changesto this Policy
8. Your California Privacy Rights
California's "Shine the Light" law, California Civil Code § 1798.83, requires that certain businesses respond to requests from their California customers (those with whom we have an established business relationship) asking about the business' practices related to disclosing Personal Information to third parties for the third parties' direct marketing purposes. If you are a California resident and wish to have further information, please contact us at Fulgent Genetics, 4978 Santa Anita Ave, Temple City, CA 91780 and use "California Marketing Request" in the subject line.
9. International Transfers of Personal Information
This Site is operated from the United States. We may store, process and transmit personal information in locations around the world, including locations outside of the country or jurisdiction where you are located. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Site.
10. Third Party Links
11. Contact Us